In this article, you'll read some of our more frequently asked questions and be able to view a video for further explanation.

FAQs

Can I use any device for self-recording, or are there specific requirements?

You can use smartphones, tablets, laptops, or computers with webcams. Ensure you're using either Safari or Chrome browsers for the best experience. Firefox is currently not compatible for Self-Recording.

How can I ensure good video quality when recording at home?

Ensure good lighting, a stable camera position-do not rotate the device during recording and ensure you have a clear view of your performance area. 

What should I do if my Wi-Fi connection drops during recording?

If your connection drops, the recording will stop, and you will need to re-record. If using smartphones or tablets with data, typically the recording will default to data connection without notice. Ensure you have a strong Wi-Fi signal before starting. If it does drop, you'll need to start over once you have a stable connection.

What do I do if my video is appears pixelated or unavailable? 

If video playback presents with a black screen or pixelated videos reach out to your instructor immediately. They can contact support to troubleshoot. 

How long do I have to complete and submit my self-recording assignment? 

This varies by assignment. Check the scenario details or ask your instructor for specific time constraints.

Can I edit or rerecord my video before submitting it?

The platform doesn't allow for editing. You can re-record if you're not satisfied as many times as necessary, but this will delete the previous attempt. Only your best attempt is submitted. 

Can I pause the recording if I need a break or make a mistake?

The platform doesn't support pausing. It's best to complete the entire skill in one continuous recording.

What should I do if I can't see the self-record scenario in my course list?

Check with your instructor. Self-record scenarios are assignable events and may only appear at specific times.