Installing the SimCapture Cloud Tray App for Exam Stations
Learn how to easily install and set up the Exam Station Tray App to streamline your examination process.
Written by Jeri Ellis
Updated at October 15th, 2025
Table of Contents
- SimCapture Cloud Release Notes
- SimCapture Cloud Administrator and Faculty Help
- SimCapture Cloud Learner Help
- SimCapture On-Premise Help
- SimCapture for Skills Help
- SimCapture Mobile Camera App
- SimCapture Companion Apps Help
- SimCapture Integrations Help
- Samaritan Help
- SimCapture Cloud Use Cases
- Hardware and Network Technical Information Help
- Glossary
The SimCapture Cloud Tray App enables seamless integration with exam stations for learners and patients. Follow the steps below to download, install, and configure the app correctly.
Download the Tray App
You can download the Tray App from the following link: https://trayapp-updater.simcapture.com/
Installation Steps
- Download the Tray App from the link above.
- Install the Tray App on the student or patient workstation as an administrator.
- Once installation is complete, right-click the tray icon in the system tray and select "Reconfigure."
- Enter the following configuration details:
- UI Host: Your client's SimCapture URL
- API Host
- Exam System Host
Important: Configuration values depend on your region. Use the table below to determine the correct settings.
Region-Specific Configuration
| Region | API Host | Exam System Host |
|---|---|---|
| US-EAST-1 | https://api.simcapture.com | https://comet.us-east-1.simcapture.com |
| AP-SOUTHEAST-2 | https://api-production.ap-southeast-2.simcapture.com | https://comet-production.ap-southeast-2.simcapture.com |
| CA-CENTRAL-1 | https://api-production.ca-central-1.simcapture.com | https://comet-production.ca-central-1.simcapture.com |
| EU-CENTRAL-1 | https://api-production.eu-central-1.simcapture.com | https://comet-production.eu-central-1.simcapture.com |
| AP-NORTHEAST-2 | https://api-production.ap-northeast-2.simcapture.com | https://comet-production.ap-northeast-2.simcapture.com |
Registering the Exam Station
- After saving the configuration, you'll be directed to the login screen.
- Log in using a system administrator account.
- Navigate to System Setup → Exam Stations.
- Click "Register" in the top right corner.
- Select the appropriate exam room and specify whether the station is for a learner or a patient.
- Click Save.
The interface will update to reflect the selected terminal type.
Enable Auto-Launch on Login
To ensure the Tray App launches automatically for the correct user:
- Open two File Explorer windows:
- Window 1: Navigate to C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp (for the user who will log in to use the Tray App)
- Window 2: Navigate to C:\Program Files (x86)\CloudExamSystem
- Create a shortcut for CloudExamSystem.exe.
- Cut and paste the shortcut into the Startup folder from Window 1.
Repeat these steps for each terminal that requires the Tray App.