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SimCapture Cloud: Using Single Sign-On (SSO)

Used for SimCapture Cloud Enterprise, Enterprise with Exam System and Pro

Written by Jeri Ellis

Updated at August 19th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
To find the contact information for your local office please visit:

Laerdal Customer Service

Table of Contents

Before You Begin How to Log In Using SSO Logging Out Troubleshooting Tips
  • SimCapture Cloud Release Notes
  • SimCapture Cloud Administrator and Faculty Help
    SimCapture Cloud Getting Started SimCapture Cloud Tutorials SimCapture Cloud Troubleshooting
  • SimCapture Cloud Learner Help
  • SimCapture On-Premise Help
    SimCapture On-Premise Release Notes SimCapture On-Premise Migration tool SimCapture On-Premise Enterprise SimCapture On-Premise Pro SimCapture On-Premise Enterprise with Exam System SimCapture On-Premise Use Cases SimCapture On-Premise Getting Started
  • SimCapture for Skills Help
    SimCapture for Skills Administration Documentation SimCapture for Skills Student Documentation SimCapture for Skills Use Cases SimCapture for Skills Tutorial Videos
  • SimCapture Mobile Camera App Help
  • SimCapture Companion Apps Help
  • Integrations Help
  • Samaritan Help
  • SimCapture Cloud Use Cases
    Enterprise Cloud Use Cases Pro Cloud Use Cases
  • Hardware and Network Technical Information Help
  • Glossary
+ More

Single Sign-On (SSO) allows you to securely access SimCapture Cloud using your existing organizational credentials-no need to remember another password!

Before You Begin

Make sure your organization has SSO configured for SimCapture Cloud. If you're unsure, contact your IT department for confirmation.

How to Log In Using SSO

  1. Go to the SimCapture Cloud login page.
  2. Click the "Sign in with SSO" button (or similar option).
  3. Enter your organization's domain or email address when prompted.
    • This helps route you to the correct SSO provider.
  4. You'll be redirected to your organization's SSO login page.
  5. Enter your username and password.
  6. After successful authentication, you'll be redirected back to SimCapture Cloud-logged in and ready to go!

Logging Out

To log out:

  • Sign out from SimCapture Cloud, or
  • Sign out from your SSO portal to end all active sessions.

Troubleshooting Tips

If you run into issues:

  • Double-check your credentials.
  • Ensure you're using the correct SSO login method.
  • Contact your IT department to verify SSO configuration.
simcapture email authentication domain entry sign in with sso login page it department sso setup organizational credentials simcapture cloud login sso single sign-on sso provider secure login sso authentication username password automatic login logout sso portal session termination troubleshooting sso credential issues sso configuration login method secure access streamlined login enterprise authentication

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