When things don't go as planned during an exam session, SimCapture's Control Interface provides built-in tools to help you quickly resolve issues and keep sessions running smoothly.

Need more help? Contact our Support Team anytime for additional assistance.

Reset a Room

What it does:

• Logs the student out and returns the room to an empty state.
• If no student is logged in, the reset has no effect.

How to reset a room:

1. Select the room.
2. Click the kebab menu (⋮).
3. Hover over and click Reset Room.
4. Click Confirm.

Clear Configuration

What it does:

• Removes the Course and Scenario from the room.
• Allows the room to be reconfigured.

How to clear configuration:

1. Select the room.
2. Click the kebab menu.
3. Hover over and click Clear Configuration.
4. Click Confirm.

Remote Learner Login

What it does:

• Allows a Proctor to log in a student remotely if they forget their credentials.
• Only available before the exam state passes participant login.

How to use Remote Learner Login:

1. Select the room.
2. Click the kebab menu.
3. Click Remote Learner Login.
4. Search for the user.
5. Click Submit.

The room will turn light blue once the student is logged in remotely.

Advance Room

What it does:

• Manually moves a room to the next exam flow state, bypassing user actions.
• Only available if a Course or Scenario is already assigned.

How to advance a room:

1. Select the room.
2. Click the kebab menu.
3. Click Advance Room.
4. Click Confirm.

What you'll see:

• The PHASE column updates to Encounter or Post-Encounter.
• A countdown timer appears in the TIME column.

Manually Start Recording

What it does:

• Starts an ad-hoc recording session, regardless of the participant's current exam flow state.

How to manually start recording:

1. Select the room.
2. Click the kebab menu.
3. Click Manually Start Recording.
4. Click Confirm.

Once started, this option will be grayed out, but you can still use Advance Room to progress the session.

Summary

These tools help you:

• Reset and reconfigure rooms
• Assist students with login issues
• Manually control exam flow
• Start recordings when needed

By using the Control Interface effectively, you can ensure a smooth and responsive exam experience for all participants.