SimCapture Email Notifications Overview
Discover how SimCapture email notifications can streamline your workflow and keep you informed on important updates and events.
Table of Contents
- SimCapture Cloud Release Notes
- SimCapture Cloud Administrator and Faculty Help
- SimCapture Cloud Learner Help
- SimCapture On-Premise Help
- SimCapture for Skills Help
- SimCapture Mobile Camera App
- SimCapture Companion Apps Help
- SimCapture Integrations Help
- Samaritan AI Help
- SimCapture Cloud Use Cases
- Hardware and Network Technical Information Help
- Glossary
SimCapture can automatically send email notifications to keep users informed about course activity, scheduling updates, session changes, inventory alerts, and account-related events. Administrators can enable or disable these notifications from the system's global notification settings.
This article provides an overview of the available notification types, who receives them, and what events trigger them.
Course Notifications
Course notifications keep users informed about enrollment, progress, ownership changes, course updates, and score releases.
Available Notifications
| Notification | Trigger |
|---|---|
| Course User Added | Sent when a participant, monitor, contributor, or standardized patient (SP) is added to a course. |
| Course Completed | Sent when a user completes a course. |
| Course Started | Sent when a course begins. |
| Course Import Completed | Sent after a course import completes successfully. |
| Course Import Error | Sent when a course import fails. |
| Course Admins Changed | Sent when course administrators are modified. |
| Course Owner Changed | Sent when course ownership changes. |
| Course Settings | Sent to the course owner when contributor or viewer sharing settings change. |
| Course Scenario Added | Sent when a scenario is added to a course. |
| Scores/Session Released | Sent when course scores or session results are released. |
Who Receives These Notifications?
Depending on the notification type, recipients may include:
- Participants
- Monitors
- Contributors
- Course owners
- Course administrators
- Standardized Patients (SPs)
Scenario Notifications (SimCapture Pro Only)
Scenario notifications help track ownership and access changes related to scenarios.
Available Notifications
| Notification | Trigger |
|---|---|
| Scenario Updated | Sent when an owner, contributor, or viewer is added or changed. |
| Bulk Scenario Owner Changed | Sent when ownership is updated for multiple scenarios. |
Who Receives These Notifications?
- Scenario owners
- Contributors
- Viewers
- Administrators
Inventory Notifications
Inventory notifications help administrators monitor consumable inventory levels.
Available Notifications
| Notification | Trigger |
|---|---|
| Low Stock Notification | Sent when a consumable inventory item reaches or drops below the configured low stock threshold. |
Who Receives These Notifications?
- System administrators
Scheduling Notifications
Scheduling notifications are related to reservations, participant enrollment, approvals, cancellations, and reservation updates.
Available Notifications
| Notification | Trigger |
|---|---|
| User Added to Reservation | Sent when a participant or support staff member is added to a reservation. |
| User Removed from Reservation | Sent when a participant is removed from a reservation. |
| User Eligible for Self-Enrollment | Sent when a participant becomes eligible to self-enroll in a reservation. |
| Reservation Updated | Sent when reservation details are modified. |
| Reservation Canceled | Sent when a reservation is canceled. |
| Reservation Request Created | Sent when a reservation request is submitted. |
| Reservation Request Approved | Sent when a reservation request is approved. |
| Reservation Request Approved with Changes | Sent when a request is approved with modifications. |
| Reservation Request Denied | Sent when a reservation request is denied. |
| Reservation Request Deleted | Sent when a reservation request is deleted. |
Who Receives These Notifications?
Depending on the event, recipients may include:
- Participants
- Reservation owners
- Requestors
- Administrators
- Support staff
Session Notifications
Session notifications inform users about session ownership and session processing activities. The Session Import Completed notification is sent after bulk imports and may also be triggered when SCMR or Self-Record sessions are completed and successfully imported into SimCapture.
Available Notifications
| Notification | Trigger |
|---|---|
| New Session Owner | Sent when session ownership changes. |
| Session Import Completed | Sent after a session import completes successfully. |
Who Receives These Notifications?
- Session owners
User Notifications
User notifications are account-related communications that help users maintain access to SimCapture.
Available Notifications
| Notification | Trigger |
|---|---|
| Password Reset | Sent when a password reset is initiated. |
| Password Reset Request | Sent to confirm the password reset process. |
| Password Expiring | Sent before a user's password expires. |
| Custom Email (Manual) | Sent when an administrator manually creates and sends a custom email message. |
Who Receives These Notifications?
- Individual users
- Administrators (when sending custom emails)
Notification Summary
| Category | Purpose |
|---|---|
| Course | Enrollment, progress, ownership changes, course updates, and score releases |
| Scenario (Pro Only) | Scenario ownership and access changes |
| Inventory | Consumable inventory stock monitoring |
| Scheduling | Reservation creation, updates, approvals, cancellations, and enrollment activities |
| Session | Session imports and ownership changes |
| User | Password management and administrator-created communications |