CA French (Canada)
US English (US)
KR Korean
MX Spanish (Mexico)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
To find the contact information for your local office please visit:

Laerdal Customer Service
  • Contact Us
English (US)
CA French (Canada)
US English (US)
KR Korean
MX Spanish (Mexico)
  • Home
  • SimCapture Cloud Administrator and Faculty Help
  • SimCapture Cloud Tutorials
  • Pro

Import a Session Video into SimCapture Pro

Upload externally recorded videos into SimCapture Pro. Learn supported formats, upload steps, and what happens during transcoding.

Written by Jeri Ellis

Updated at May 12th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
To find the contact information for your local office please visit:

Laerdal Customer Service

Table of Contents

Before You Begin Upload a Session Video After Upload Next Steps
  • SimCapture Cloud Release Notes
    Release Notes Archive
  • SimCapture Cloud Administrator and Faculty Help
    SimCapture Cloud Getting Started SimCapture Cloud Tutorials SimCapture Cloud Troubleshooting
  • SimCapture Cloud Learner Help
  • SimCapture On-Premise Help
    SimCapture On-Premise Release Notes SimCapture On-Premise Migration tool SimCapture On-Premise Enterprise SimCapture On-Premise Pro SimCapture On-Premise Enterprise with Exam System SimCapture On-Premise Use Cases SimCapture On-Premise Getting Started
  • SimCapture for Skills Help
    SimCapture for Skills Administration Documentation SimCapture for Skills Student Documentation SimCapture for Skills Use Cases SimCapture for Skills Tutorial Videos
  • SimCapture Mobile Camera App
  • SimCapture Companion Apps Help
  • SimCapture Integrations Help
  • Samaritan AI Help
    Evaluation Builder Session Video Transcription
  • SimCapture Cloud Use Cases
    Enterprise Cloud Use Cases Pro Cloud Use Cases
  • Hardware and Network Technical Information Help
  • Glossary
+ More

Use this workflow to upload videos recorded using an external device so they can be reviewed and debriefed in SimCapture.

Once uploaded, the video behaves like a session recorded directly in the platform.

Before You Begin

  • You must be an Administrator or System Administrator
  • Supported video formats and encoding affect upload success
  • Large or high‑resolution files may take longer to process

Upload a Session Video

  1. Go to Sessions in the global navigation bar.
  2. Select Import .
  3. Drag and drop a video file, or select Choose File .
  4. While the video uploads, complete:
    • Scenario
    • Title
    • Organization
    • Location
    • Notes
    • Session date and time
  5. When all files display a ✅ green check mark, select Save .

After Upload

  • Videos are transcoded automatically
  • Transcoding time depends on video length
  • If processing takes longer than 15 minutes, you’ll receive an email notification
  • You may log out while processing continues

Next Steps

  • View and Navigate a Recorded Session
session video import video simcapture pro upload session video simcapture simcapture video import external video simcapture simcapture transcoding

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Quickstart Guide: Starting a New Session in SimCapture Pro
  • Managing Sessions in SimCapture Pro | Admin Overview
  • View and Navigate Recorded Sessions in SimCapture Pro
  • Edit Session Details in SimCapture Pro
  • Manage Session Access and Roles in SimCapture Pro

Country and Language selector

Americas

  • América Latina (Español)
  • Brasil
  • Canada
  • USA

Asia / Pacific

  • Australia
  • China - 简体中文
  • Hong Kong
  • India
  • Japan - 日本
  • Korea - 한국어
  • Malaysia
  • New Zealand
  • Singapore (English)

Europe

  • België (Nederlands)
  • Belgique (Français)
  • Danmark
  • Deutschland
  • España
  • France
  • Italia
  • Nederland
  • Norge
  • Österreich
  • Polska
  • Schweiz
  • Suomi
  • Sverige
  • United Kingdom

Location not listed?

  • International (English)
Top
  • Products

    • Simulation & Training
    • Skills Proficiency
    • Courses & Learning
    • Medical Devices
  • Services

    • Educational Services
    • Technical Services
    • Resuscitation Quality Improvement
    • NESTLED
  • Insights

    • Events
    • SUN
  • Support

    • Contact Us
    • Customer Service
    • Product Catalogue
    • Product Downloads
    • Product Support & FAQs
  • About Us

    • One Million Lives - Our shared goal for 2030
    • Impact Update - Laerdal report on sustainability
    • Working at Laerdal
    • Our Partners
  • Facebook
  • Twitter
  • YouTube
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Whistleblower Channel
Copyright © 2022 Laerdal Medical. All Rights Reserved.

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand