SimCapture sends notifications to keep users informed about important updates related to courses, inventory, scheduling, sessions, and user accounts. Below is a breakdown of the types of notifications and when they are triggered.

Course Notifications

Notifications related to course enrollment, progress, imports, ownership, and contributors.

Audience: Participants, monitors, contributors, admins, owners
Trigger: Enrollment, course progress, imports, ownership/role updates, exports

Examples

• Course User Added – Sent when a participant, monitor, contributor, or SP is added to a course.
• Course Completed – Sent when a user completes a course.
• Course Started – Sent when a course begins.
• Course Import Completed – Sent after a bulk import.
• Course Import Error – Sent if an import fails.
• Course Admins Changed – Sent when admins change.
• Course Contributor Added – Sent when a contributor is added.
• Course Owner Changed – Sent when ownership changes.
• Course Scenario Added – Sent when a scenario is added to a course.
• Scenario Updated – Sent when roles change for scenarios linked to a course.
• Bulk Scenario Owner Changed – Sent for mass scenario ownership changes.
• Scenario PDF Download – Sent when a scenario is exported.

Inventory Notifications

Notifications related to consumable inventory stock levels.

Audience: System admins
Trigger: Consumable inventory item reaches or drops below defined low stock threshold

Example

• Low Stock Notification – Sent to system admins when a consumable item reaches the low stock threshold.

Scheduling Notifications (Reservations)

Notifications tied to reservations: participant management, approvals, cancellations, and updates.

Audience: Participants, owners, admins, requestors
Trigger: Reservation creation, update, cancellation, approval, denial, deletion

Examples

• Participant Added to Reservation – Sent when added to a calendar or course event.
• Reservation Participant Removed – Sent when a participant is removed.
• Participant Eligible for Self-Enrollment – Sent when a participant is added as eligible for a reservation.
• Reservation Updated – Sent when reservation details change.
• Reservation Canceled – Sent to owners and participants.
• Reservation Request Created – Sent to admin (new request) or requestor (confirmation).
• Reservation Request Approved / Approved with Changes / Denied / Deleted – Sent to requestor based on decision.

Session Notifications

Notifications related to session creation, ownership, and imports.

Audience: Session owners, contributors
Trigger: Session creation, import, ownership or status changes

Examples

• New Session Owner – Sent when session ownership changes.
• Session Import Completed – Sent after bulk session import.
• Session Available for Debrief (Pro only) – Sent when a session is ready for debrief.

User Notifications

System-level communications tied to user accounts.

Audience: Individual users
Trigger: Account activity, password lifecycle, or manual creation

Examples

• Password Reset – Sent when a reset is initiated.
• Password Reset Request – Sent to confirm password reset process.
• Password Expiring – Sent before password expiration.
• Custom Email (Manual) – Created manually by admins to reach users.