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Registering Exam Stations in SimCapture Enterprise with Exam System

Learn how to register a station for taking exams using SimCapture Enterprise Exam System.

Written by Jeri Ellis

Updated at July 11th, 2025

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If you still have questions or prefer to get help directly from an agent, please submit a request.
To find the contact information for your local office please visit:

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Table of Contents

What Is an Exam Station? Registering a PC as an Exam Station (via URL) Using the Cloud Exam System Tray App Optional Integrations Troubleshooting Tips General Checks Registration Issues Tray App Issues Exam Day Tips
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SimCapture Enterprise with the Exam System allows institutions to run structured clinical exams using dedicated exam stations. This guide walks you through how to register a PC as an exam station—either for a Student or a Standardized Patient (SP)—using the SimCapture Cloud interface or the optional tray application.

What Is an Exam Station?

An Exam Station is a configured computer used during Objective Structured Clinical Exams (OSCEs). Each station is assigned a role:

  • Student Station: Used by the learner to log in, complete pre-encounter tasks (e.g., Honor Code, Door Note, EMR), and possibly start the session recording.
  • Standardized Patient (SP) Station: Displays encounter instructions, timers, and allows the SP to complete evaluations after the session.

Registering a PC as an Exam Station (via URL)

To register a device manually:

  1. Log in as a System Administrator in SimCapture.
  2. Select the gear icon in the global navigation bar to access System Setup.
  3. Select Exam Stations under the Exams section.
  4. Select Register.
  5. In the registration form:
    1. Choose the Exam Room where this device will be used.
    2. Select the Station Type: either Student or SP.
  6. Select Save.

Once saved, the browser will open the appropriate interface for the selected station type.

Using the Cloud Exam System Tray App

Note: The tray app must be installed by the SimCapture Support team. Contact them before proceeding.

Once installed:

  1. Launch the SimCapture Cloud Exam System tray app.
  2. Follow the prompts to:
    1. Select the Exam Room.
    2. Choose the Station Type (Student or SP).
  3. The app will configure the device and launch the correct interface.

This method is ideal for institutions running multiple stations and looking for a streamlined setup process.

Optional Integrations

SimCapture supports additional integrations for enhanced exam workflows, including:

  • EMR access for learners
  • Countdown timers for SPs
  • Session auto-start options
  • Evaluation routing to the correct participant role

These can be configured during the exam setup phases.

Troubleshooting Tips

General Checks

  • Network Access: Ensure the device is connected to the institution’s secure network and can access SimCapture Cloud.
  • Browser Compatibility: Use a supported browser (Chrome or Edge recommended). Clear cache and cookies if the interface doesn’t load properly.
  • Permissions: Confirm that your user account has System Administrator privileges.

Registration Issues

  • Wrong Exam Room or Station Type: Double-check that the correct room and role (Student or SP) are selected during registration.
  • Station Already Registered: If the device was previously registered, try unregistering it first or contact support to reset the station.
  • URL Not Loading: Ensure pop-up blockers or firewall settings aren’t preventing the registration page from opening.

Tray App Issues

  • App Not Installed: The tray app must be installed by SimCapture Support. If it’s missing, contact them for installation.
  • App Not Launching: Try restarting the computer and running the app as an administrator.
  • Incorrect Configuration: If the wrong interface loads, re-run the tray app and verify the selected room and station type.

Exam Day Tips

  • Test Stations in Advance: Always test each station before exam day to ensure proper configuration.
  • Have a Backup Plan: Keep a spare device ready in case of hardware failure.
  • Contact Support Early: If issues persist, reach out to SimCapture Support well before the exam begins.  
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