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Uploading a Session Video from an External Device

Learn how to quickly and easily import session videos into SimCapture Pro.

Written by Jeri Ellis

Updated at July 24th, 2025

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If you still have questions or prefer to get help directly from an agent, please submit a request.
To find the contact information for your local office please visit:

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Table of Contents

Things to Know Before You Begin How to Upload a Session Video During Upload Finalizing the Upload
  • SimCapture Cloud Release Notes
  • SimCapture Cloud Administrator and Faculty Help
    SimCapture Cloud Getting Started SimCapture Cloud Tutorials SimCapture Cloud Troubleshooting
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  • SimCapture for Skills Help
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This article will guide you through uploading a session video recorded using an external device. Once uploaded, the video will function just like one recorded directly in SimCapture.

Things to Know Before You Begin

  • SimCapture uses Amazon Transcoding Services, which supports a wide range of media formats including:
    • 3GP, AAC, AVI, FLV, MP4, MPEG-2
  • If your video format isn't supported or fails to upload, please contact SimCapture Support for assistance.

How to Upload a Session Video

  1. Log in to your SimCapture organization.
  2. Select Sessions in the global navigation bar.
  3. Select Import.
  4. Either:
    • Drag and drop your video file, or
    • Click Choose File to browse and select your video.

During Upload

  • Your video will be uploaded to the transcoding service.
  • A progress bar will show the upload status.
  • Upload time depends on:
    • Video length
    • Internet connection speed

While uploading, you can also:

  • Select a Scenario
  • Enter a Title
  • Choose Organization and Location
  • Add Notes
  • Adjust the Session Date and Time to match when the video was recorded

Finalizing the Upload

  • Once all videos show a green check mark, the Save button will become available.
  • Click Save to complete the upload and go directly to the Session Viewer.

Note: Transcoding may take some time depending on video length. You can navigate away or log out-SimCapture will send an email notification when the session is ready (if it takes longer than 15 minutes).

external device recording session video upload simcapture amazon transcoding services video configuration simcapture support video playback email notification save session green check mark upload progress video transcoding session time session date session notes location organization session title scenario selection session viewer video import mpeg-2 mp4 flv avi aac 3gp supported formats session management

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Related Articles

  • SimCapture System Setup Guide
  • Managing Users and User Filters in SimCapture Enterprise
  • Managing Sessions in SimCapture Pro

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