Overview

Welcome to SimCapture!

If this is your first time using SimCapture, you will sign in using your institution's Single Sign-On (SSO) process. In most cases, this is the same username and password you already use for other school systems.

When your institution has enabled automatic account creation, SimCapture may create your learner account automatically the first time you sign in. This is expected and typically only takes a few moments.

Quick Summary

First time using SimCapture?

1. Select SSO Login.
2. Sign in with your institutional credentials.
3. Complete any required MFA steps.
4. Wait a moment while your account is created.
5. Start using SimCapture.

You do not need to create a separate SimCapture password.

Before You Begin

Before logging in, make sure you:

• Use the SSO Login option provided by your institution.
• Have your school or organization name and password ready.
• Complete any required multi-factor authentication (MFA) steps.
• Use a supported web browser or the exam station provided by your program.

What to Expect During Your First Login

1. Select SSO Login.
2. You will be redirected to your institution's sign-in page.
3. Enter your institutional username and password.
4. Complete any required multi-factor authentication.
5. After authentication, you will return to SimCapture.
6. If this is your first login, SimCapture may automatically create your learner account.

After You Sign In

Once login is complete, you will be taken directly to the SimCapture experience prepared by your institution.

Depending on your program, this may include:

• Courses and learning activities
• Scheduled simulation sessions
• Exam or OSCE workflows
• Session evaluations and assignments

If you are logging in for a scheduled exam or OSCE, first-time account creation can occur during the normal login process when enabled by your institution.

Troubleshooting Login Issues

If you cannot complete the login process:

• Verify You're Using SSO: Make sure you selected SSO Login and not a separate username/password login form.
• Confirm Your Institutional Credentials: Use the same username and password you use for other institutional systems.
• Complete Multi-Factor Authentication: If your institution requires MFA, complete all authentication steps before returning to SimCapture.
• Try Again: Close your browser and attempt the login process one more time.
• Contact Local Support: If you still cannot access SimCapture, contact:
  • Your program administrator
  • Exam support team
  • Institutional IT help desk

Frequently Asked Questions

Do I need a separate SimCapture password?: No. When your institution uses SSO, sign in using your institutional account credentials.

Why does SimCapture create an account for me?: Your institution's SSO system verifies your identity and may automatically create your learner account using the information provided during sign-in.

Is it normal for the first login to take longer?: Yes. A brief delay can occur while your account is being created and configured for first-time access.

Who should I contact if I cannot log in?: Follow the support process provided by your institution. In most cases, your program administrator, exam support contact, or IT help desk is the best place to start.